We work to reduce the administrative burden of employee health insurance plans for public sector administrators. We also provide advice and administrative support services to employer group administrators for day to day assistance. These administrative functions are included for all NHIT member groups at no additional cost.

Member Services

The NHIT Member Services Team provides assistance in responding to coverage and claims related questions, helping to resolve any claims-related disputes and works directly with Employees and Employers during Open Enrollment.

Enrollment & Billing

The Enrollment & Billing Team works directly with NHIT Member Groups to assist with invoicing, eligibility, ID Card requests, enrollment, terminations and changes, as well as COBRA Administration assistance.

Retiree Invoicing

Direct retiree and NHRS billing options are provided by the NHIT Enrollment & Billing Team. NHIT works directly with the New Hampshire Retirement System (and individual retirees if applicable) to collect retiree premiums.

RDS Program Assistance

The Retiree Drug Subsidy Program is offered by the Centers for Medicare & Medicaid Services (CMS) to reimburse health plan sponsors for a portion of their eligible expenses for retiree prescription drug benefits. The NHIT Member Services Team assists with application, attestation and data processing.

ACA Training & Assistance

The NHIT Member Services Team coordinates Affordable Care Act compliance trainings and updates to NHIT Member Groups.

Benefit Account Management

FSA, HRA and HSA Plan Administration, as well as COBRA Administration.

Forms & Documents

Enrollment Forms

Change Forms

Contact NHIT

Mailing Address: PO Box 4090 ~ Concord, NH 03302

Lockbox Address (for payments only): 
PO Box 9641 ~ Manchester, NH 03108

Physical Address:
5 Sheep Davis Road Ste. E ~ Pembroke, NH 03275

Office Phone:  (603) 223-6448

Toll Free: (888) 960-6448

Office Fax: (800) 229-6902