EAP Overview for Managers. Live Webinar hosted by EAP partner, KGA, Inc. This 45-minute orientation describes the Employee Assistance Program (EAP) available to employees and household members. Your EAP provides access to a range of free and confidential services including short-term counseling, financial and legal consultations, childcare, eldercare, substance abuse and more. The focus of the manager orientation is how to speak to a troubled employee and refer them to the Employee Assistance Program.